Compliance software for UK health and social care
Compliance you can show, not just claim.
Policies, audits, training and evidence for care providers, kept current all year and filed against the quality statements inspectors actually assess.
Free 14-day trial: open any five policies in full and tailor them. No card needed.
Leading by the numbers
The most complete care compliance library we know of.
Every figure here is counted from the platform itself, not rounded up for a brochure.
See it working
Drag through a compliance year. Watch the board keep up.
Thirty-seven real obligations for one care home on their real cycles. Move the date and every status recalculates. This is the live logic the platform runs on, shown with demonstration data.
Drag, or use the arrow keys, to move the date through the compliance year. On a desktop the page scroll also moves it while this section is in view.
What Care Shield does
The work around the documents, handled.
A policy library written for care
341 policies across every regulated area of adult social care, tailored to your service once and kept current on a published review cycle. Your name, your logo, your review dates.
Explore the library →Audits that produce evidence
117 structured questions across 11 templates. Findings become owned, dated actions.
How audits work →Training and certificates
Reading records, acknowledgements and dated, verifiable certificates for inspectors.
Training →Easy Read as standard
58 original illustrations so accessible versions look made for the reader, not bolted on.
Easy Read →Ask your own policies
A plain-English question returns the answer from your documents, with the source cited.
The assistant →Built for the whole United Kingdom
Four countries. Four regulators. One platform that knows the difference.
Care is regulated differently in each country of the UK. Every policy is written to the standard that applies where you are, not England with the names changed.
CQC
Single assessment framework, the 34 quality statements and their evidence categories.
Care Inspectorate
Health and Social Care Standards and the quality framework for care services.
CIW
Regulation and Inspection of Social Care (Wales) Act and the Regulated Services quality themes.
RQIA
Care standards for the relevant regulated service type, including nursing and residential care.
Cross-border providers run one account with the right standard applied per location.
Their records. Your responsibility. Our job to protect.Security you can show an inspector
Your data stays in the UK, stays yours, and stays locked.
The people you support trust you with the most sensitive records there are. We publish exactly how we protect them, which most platforms in this market do not.
- Held in the UK. Your records live in a London data centre and never leave the country.
- Sealed at the database. Each service's data is isolated by rule inside the database itself, so no other customer can ever reach it, whatever happens in the application.
- Encrypted everywhere. In transit and at rest, without exception.
- Two-step sign-in and passkeys. An authenticator code or Face ID, with recovery codes, device management and idle sign-out on shared office computers.
- Watched around the clock. Abuse is throttled automatically and faults alert a person, not a dashboard nobody reads.
- Tested before every release. The rules that keep customers apart are checked automatically each time the platform changes.
Care Shield on your phone
Install it like an app. No app store needed.
Care Shield is a web app: add it to your home screen and it opens full-screen with one tap, on any phone, tablet or desktop, with nothing to download from a store and nothing to keep updated.
- Open app.careshieldcompliance.co.uk in Safari and sign in.
- Tap the Share button at the bottom of the screen.
- Scroll down, tap Add to Home Screen, then Add.
- Open app.careshieldcompliance.co.uk in Chrome and sign in.
- Tap the three dots menu, top right.
- Tap Install app (or Add to Home screen), then Install.
- Open app.careshieldcompliance.co.uk in Chrome or Edge and sign in.
- Click the install icon at the right-hand end of the address bar.
- Click Install. Care Shield opens in its own window and pins to your taskbar or dock.
- Full screen, one tap from your home screen, like any app
- Sign in once and stay signed in on your own device, with two-step protection
- Always current. Updates arrive automatically; there is nothing to install
- Works on the office PC too. Same account, same records, any device
Pricing
Priced per service, not per bed. Published, not quoted.
Three plans, all prices on the page, set-up and migration included on every one. No VAT is added.
Essentials
One service, up to 20 staff. The library, kept current.
£690 for a 12-month term, billed annually.
- All 576 documents, tailored to your service
- Policy updates and review reminders throughout your term
- Staff reading records and acknowledgements
- Easy Read library included
- Guided set-up and email support
Professional
One service, unlimited staff. Everything an inspection needs.
£990 for a 12-month term, billed annually.
- Everything in Essentials, unlimited staff
- Audits, action plans and the inspection-readiness view
- Training records and verifiable certificates
- The assistant that answers from your own policies
- Calendar sync to Google or Outlook
Group
Up to three locations under one account. More at £45 a month each.
£1,790 for a 12-month term, billed annually.
- Everything in Professional, at every location
- Central policy control with evidence held per site
- Group-level reporting and readiness across services
- Named account contact and priority support
- Additional locations at £45 a month each
Try it properly first: 14 days, five policies in full
No card needed. Browse the whole library index, then open any five policies at full depth and tailor them to your service exactly as a subscriber would. Safeguarding is always open so you see the depth straight away. Everything you tailor is saved and comes with you when you subscribe. Trial copies are view-only and watermarked; downloads and printing arrive with your plan.
Founding provider rate
The first fifty services to join lock Professional at £79 a month for three years, billed annually. It is the same platform at the same terms; the number is our thanks for backing it early. Say "founding" when you book.
No set-up fee. No migration charge. No per-policy or per-download charges. No VAT added.
See it against your own service.
Twenty minutes, screen shared, no slides. Bring the area you are least confident about and we will show you the evidence trail.
About Care Shield
A platform, not a folder.
Care Shield exists because owning the right policies has never been the same thing as being able to prove you follow them. We built the system that connects the two, and we built it properly.
Robust by design
Technically sound, and we can show you why.
Nothing on this page is a marketing claim. Each item is a property of the platform as it runs today.
Sealed at the database
Each customer's records are isolated by rule inside the database itself, not only by the application. No other service can ever reach yours.
Held in the UK, encrypted everywhere
Your records live in a London data centre and never leave the country. Encrypted in transit and at rest, without exception.
Tested before every release
The rules that keep customers apart, and the ones that keep evidence honest, are checked automatically every time the platform changes.
Built this decade, maintained every week
No legacy plug-ins, no abandoned add-ons, no surprise re-platforming at renewal. The team that built it is the team that maintains it.
Watched around the clock
Abuse is throttled automatically and faults alert a person. Two-step sign-in, passkeys, device management and idle sign-out protect every account.
13 published legal documents
Terms, privacy, data processing, accessibility and the rest, written for UK care and the Data (Use and Access) Act 2025.
Leading by the numbers
We do not say "leading". We count.
The library is the largest we know of for UK care, and the platform around it was built in the open, release by release.
- 576 documents · 341 policies, 226 forms and templates, 9 Easy Read
- 24 service areas aligned to CQC's five key questions
- 117 audit questions across 11 templates, each mapped to the evidence it produces
- 58 original Easy Read illustrations, drawn for this library
- 251 releases across the build, every one recorded
Written, not adaptedBuilt by
Jonomi Digital Studio
Care Shield is designed and engineered by Jonomi Digital Studio, the technology division of Africa Procurement Group. The same team maintains it, which is why a request does not go into a queue behind someone else's product.
Ask us anything technical.
Architecture, hosting, data handling, the migration path from your current supplier. We would rather answer it than have you guess.
Our services
Everything a registered manager has to prove, in one place.
Six capabilities, one platform, one subscription. Each is built to produce evidence, not just documents.
341 policiesPolicy library
Policies written for care, tailored to you.
Adopt a policy, tailor the wording once, and it carries your name, logo, version and review date from then on.
- Published review cycles with reminders before a policy lapses
- Version history, so an inspector can see what changed and when
- Plain-English summaries staff will actually read
117 questions · 11 templatesAudits and action plans
Audits that end in evidence, not reassurance.
Run scheduled audits from structured question sets. Every finding becomes an action with an owner and a date, and stays open until the proof is attached.
- Medication, infection control, care planning, governance, environment and more
- Action plans that close, with the evidence filed against the quality statement
- Inspection-readiness view across all 34 quality statements
And the rest
Four more things you will stop doing by hand.
Training, reading records and certificates
Issue a policy, see who has opened it, hold a dated acknowledgement per member of staff, and generate verifiable completion certificates for inspectors and commissioners.
Easy Read, included
Accessible versions of key documents for the people you support, illustrated with 58 original pictograms. Included on every plan rather than sold as an add-on.
An assistant that cites your policies
Ask in plain English, "what do we do about a missed medication?", and get the answer from your own documents with the source named. It never invents a policy you do not have.
Multi-site and calendar sync
Run several services from one account with policies shared centrally and evidence held per location. Reviews, audits and training renewals appear in Google or Outlook alongside everything else.
Bring the area you are least confident about.
We will show you the evidence trail for it in twenty minutes.
Our policies
576 documents, organised the way inspectors think.
The library is aligned to CQC's five key questions and extended for Scotland, Wales and Northern Ireland. The areas are below; the full index and every document are shown on a demo.
The library by key question
Safe
- Safeguarding adults and children
- Medication and medicines management
- Infection prevention and control
- Risk, health and safety
- Estates and environment
Effective
- Care planning and daily records
- Nutrition and hydration
- Clinical procedures
- Mental capacity and consent
- Training and competence
Caring
- Person-centred care
- Dignity, privacy and independence
- Inclusion and populations
- Learning disability and autism
- Mental health
Responsive
- Complaints and feedback
- End of life care
- Children and young people
- Community care operations
- Easy Read and service user information
Well-led
- Governance and quality assurance
- Workforce and HR
- Information governance and UK GDPR
- Digital and technology
- Business continuity
What every document carries
Built to be evidenced, not just downloaded.
Version, owner and review date
On every policy, every time. When guidance moves, the version moves with it and you are told.
Mapped to the quality statement
Each policy knows which of the 34 quality statements it evidences, so the inspection view builds itself.
Paired with its forms
226 forms and templates sit alongside the policies they serve: the risk assessment, the register, the letter.
Why the full index is shown on a demo, not here
The library is original work and is licensed to subscribers for use within their own registered services. We show the shape of it publicly and the whole of it in person, which protects the value of what you are paying for.
See the full library.
Every policy, every form, every Easy Read version, against your own service type.
Contact us
Talk to a person who built it.
Demos are twenty minutes, screen shared, no slides. Questions get answered by the team that maintains the platform.
Devonshire House, One Mayfair Place
London W1J 8AJ, United Kingdom
Weekdays, 9am to 6pm UK time. Twenty minutes, on your screen.